Privacy
Pandell
Pandell Web and Digital Marketing Privacy Notice
Table of Contents
- Highlights
- Who we are
- Purpose and lawful basis for processing
- What we need
- What we do with it
- How long we keep it
- Do we share your data?
- Your rights
- Your right to complain
1. Highlights
- PANDELL HOLDINGS LTD. are the Data Controller for our marketing process.
- We process your personal data under our legitimate interests, and the rationale for this is available in our Legitimate Interests Assessments (LIA).
- We use third-party software provided by HubSpot, Livestorm, and Google Ads; a link to their privacy notice is available below.
- If you wish to enact your rights or contact our Data Protection Officer, you can contact privacy@pandell.com
2. Who we are
Pandell, an ESG Company are the Data Controller for personal data processed for the purposes of communication with people who visit https://www.pandell.com, those who use Pandell software applications and use the services available within them.
Business Name: Pandell Technology Corporation
Registry ID: 2025214129
Registered Office Location: EDMONTON, AB
Main Office: Pandell, 4954 Richard Rd SW #400
Calgary, AB, Canada T3E 6L1
Our Data Protection Officer is Paul Etherington, you can contact Paul by email at privacy@pandell.com
3. Purpose and lawful basis for processing
Our purpose for processing your personal data is for business-to-business marketing, using information gathered through direct interactions with our website, events, or through our social media pages.
The data will be held and processed in line with various pieces of global data protection legislation, dependant on your location; for example UK GDPR/EU GDPR/USA/Canada legislation.
By providing personal information to us and by retaining us to provide you with our applications / services, you voluntarily consent to the collection, use and disclosure of such personal information as specified in this privacy policy.
For European data subjects, the lawful basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process your personal data where it is necessary in the pursuit of our legitimate interests. Our legitimate interests in this instance are for the promotion of our products and services with potential and existing customers.
As part of our accountability obligations, we have conducted a Legitimate Interests Assessment (LIA) which balances the interests of Pandell against the interests of the individuals. This will be made publicly available along with the privacy notice for individuals to review.
4. What we need
When you interact with our website, you have the option to provide your name, name of your business, business address, work telephone number and work email address, to us for the purposes of receiving marketing communications from us.
5. What we do with it
Personal Data collected for the purposes of marketing will be used solely for business-to-business marketing. We use a solution to generate automated marketing emails based on the data you provide to us. We use a solution for you to register for company events or promotions.
We may contact you to facilitate any further questions and/or share further events, which may be of interest to you; should you wish to consent to this below. At Pandell, an ESG Global company, we protect the data you share with us at all times. Should you require further information on this or any other query please see our contact details below.
6. How long we keep it
Personal Data collected for marketing is retained until such a point in which you object to the processing, where it will be removed immediately. We review our dataset periodically for inaccuracies and cleanse the data as required.
7. Do we share your data?
We use third-party business management systems called HubSpot and Livestorm. HubSpot provides our marketing platform and host the data within their infrastructure. You can view their privacy notice here. Livestorm hosts our virtual events and you can view their privacy notice here.
And we share it with Google Ads in the form of a Customer Match list which allows us reach to target our audience more effectively and to serve you better. You can view their privacy notice here. How Google uses Customer Match data - Google Ads Help.
8. Your rights
8.1. Right of access
You have the right to request from us copies of your personal data. This right always applies; however, there are some exemptions which means you may not always receive all of the data we process about you.
8.2. Right to rectification
You have the right to request that we rectify personal data we hold about you, that you think is inaccurate. This also includes the right to ask us to complete personal data we hold that you think may be incomplete. This right always applies.
8.3. Right to erasure
You have the right to request that we erase your personal data; however, this only applies in certain circumstances.
8.4. Right to restrict processing
You have the right to ask us to restrict the processing of your personal data in certain circumstances.
8.5. Right to object to processing
You have the right to object to the processing of your personal data if personal data is processed in pursuit of our own legitimate interests. In the case of marketing, the right to object always applies.
8.6. Right to data portability
This right only applies to personal data you have provided to us. You have the right to ask that we transfer your personal data to another organisation or give it to you. This only applies where we are processing based on your consent, where we are processing your personal data to enter a contract, or the processing is automated.
8.7. How to enact your rights at Pandell
To submit a request to enact any of your rights, please contact our Data Protection Officer at privacy@pandell.com
9. Your right to complain
Pandell works to high standards when it comes to processing your personal data. If you have any concerns about our processing activities, please contact us in the first instance at privacy@pandell.com we can try to address your concerns.
If you remain unsatisfied, you have the right to lodge a complaint with the competent data protection authority.
